Success Case
How Allos centralized digital management of more than 50 malls and created new portals in just 4 hours
Allos, one of the largest mall management companies in Brazil, found the ideal solution in LumisXP to quickly launch customized sites, maintaining the visual identity of each mall. With a unified platform, real-time segmentation and dedicated support, the company achieved scalability, consistency and high-level digital performance.
Context
Allos is one of the largest shopping center management companies in Brazil, with a robust digital presence covering more than 50 shopping centers across the country. The company chose LumisXP as the solution to unify and manage its digital channels, ensuring high agility, stability, and scalability to efficiently launch and operate websites and apps.
Challenges
- The need for a centralized platform that allows digital management of more than 50 shopping centers with brand consistency.
- Fast launch of new shopping websites, maintaining visual identity and standard functionality across all channels.
- Integration between the website and systems of each shopping center to enhance user experience.
- Continuous monitoring and optimization of customer experience in each channel, ensuring user satisfaction.
Solutions
- Agile creation capability of new websites, using reusable and flexible templates.
- Implementation of reports and dashboards for collecting and analyzing user behavior of each establishment.
- Full web support, providing a fluid and optimized digital experience across all devices.
- Unified cloud management via BPO by Lumis, ensuring performance and scalability with constant monitoring and dedicated support.
Results
With LumisXP, Allos was able to launch new shopping websites in just 4 hours, unifying the management of more than 50 enterprises in a single digital platform. The company began to segment communication based on real-time user behavior, ensuring agility, scalability, and a robust and continuously monitored digital operation.
+50
shopping centers in a single platform
4 hours
for creating the portal of a new unit
Segmentation
in real time based on user behavior
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