Finance

Intelligent digital experiences for your services

Unify channels, automate processes and offer personalized experiences for clients, brokers and collaborators - with security, scalability, and high performance.

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Customer Portal

Provide secure and personalized self-service, allowing customers to update information, request services, manage accounts, access documents, and perform operations with autonomy - at any time and device.

Broker and Partner Portal

Optimize the performance of brokers, agents, and business partners. Provide strategic information, intelligent workflows, and cross-sell and upsell opportunities, with integration to customer management systems.

Performance for High Volume Environments

Ensure speed, stability, and scalability for intensive digital operations, with an infrastructure prepared for large volumes of access and simultaneous transactions.

High-impact digital solutions: turn complexity into efficient experiences.

Create portals

Offer smart self-service

Customers expect agility and autonomy. With LumisXP, you deliver secure, fast, and personalized self-service experiences - reducing service lines, increasing satisfaction, and lowering operational costs.

Create portals

Unify your customer's journey

Fragmentation between systems and channels harms the user experience. With LumisXP, you integrate portals, apps, chatbots, and human service into a single platform, offering a smooth and connected omnichannel journey.

Create portals

Integration with legacy and modern systems

Modernizing does not mean abandoning. LumisXP connects your existing systems to new digital environments, ensuring technological continuity, security, and efficiency — without disruptions to your operation or your customers.

Create portals

Ensure protection and trust

With LumisXP, your digital environments feature robust authentication, fraud prevention, compliance with international standards, and complete protection of your customers' data, in accordance with the LGPD.

Optimize the work of your Marketing and IT teams

Accelerate innovation with Low Code and autonomy for business areas

Reduce the development and launch time of new campaigns, pages, and services. With low-code resources, your marketing and product team gains autonomy to innovate, test, and update experiences without depending on IT.

Data intelligence for more strategic decisions

Capture real-time data on user behavior and transform information into actions. Custom dashboards allow you to understand the customer journey and anticipate needs, improving campaigns, offers, and support.

Connected omnichannel experiences

Unify communication with customers at all touchpoints (website, app, chatbot, and emails), creating a fluid and personalized experience. Maintain brand consistency and expand interaction and conversion opportunities.

LumisXP, a DXP que transformou grandes empresas

Sulamerica
Sulamérica | Operadora unifica canais e escala experiência

Omnichannel com 100 milhões de acessos mensais

SulAmérica centralizou seus canais de atendimento para clientes, corretores e fornecedores em uma plataforma omnichannel de alta performance. Com LumisXP, a empresa executa um processo contínuo de evolução da experiência do usuário, com segurança, estabilidade e escalabilidade em ambiente AWS.

BMG | Banco acelera transformação digital

Novo canal digital em 6 semanas com alta performance

O BMG lançou rapidamente sua nova marca e gestão de experiência com LumisXP. Em apenas 6 semanas, colocou em produção um novo canal unificado para Web e Mobile, com foco em segurança, autonomia e estabilidade. A plataforma hoje sustenta mais de 100 milhões de pageviews/mês, com total controle pelo time de marketing.

PREVI | Maior fundo de pensão da América Latina moderniza sua experiência digital

Mais agilidade e autonomia na gestão de experiências com o LumisXP

A PREVI transformou seu portal institucional com o LumisXP, integrando mais de 20 sistemas internos e oferecendo áreas de autoatendimento para agilizar o relacionamento com seus públicos. A nova gestão de conteúdo deu autonomia à comunicação e otimizou processos, enquanto a experiência digital ficou mais intuitiva, segura e preparada para o futuro.

Want to modernize or optimize your digital channels?

Talk to our experts and request a demonstration

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